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CARE’s WorkLife Solutions, Real solutions for
Real Business |
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What
is CARE’s WorkLife Solutions?
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| CARE’s WorkLife Solutions provides proactive tools for employers and
employees that ensure a productive work/life balance by
addressing issues that impact both personal and organizational
development. |
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CARE’s WorkLife Solutions has been assisting
organizations with finding solutions to work/life issues since
1977 as an Employee Assistance Program. We offer assistance to
employees and their dependents with concerns such as job stress,
relationship problems, depression and a host of other issues
that may interfere with job performance. CARE’s WorkLife
Solutions helps employers stretch their benefit dollars while
solving problems which result in lower absenteeism, higher
productivity, and lower health care utilization. We offer
customized services to deal with the tough issues such as
drinking on the job, threats of violence or policy violations. |
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CARE’s WorkLife Solutions provides proactive tools for
the business community to improve its workforce through clinical
programs and training in human resources, work life balance,
personal development, risk management and organizational
development. |
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According to HR Magazine, “EAP’s are one of the most cost-effective benefits
available to employees and employers alike. When companies
provide their employees with confidential counseling services
and professional networks to work out their personal issues,
then workers’ performance will increase, attendance will improve
and workers’ compensation stress claims will decrease.”
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click here for current worklife
seminars |
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What
is an Employee Assistance Program (EAP)? |
| An EAP
is both a work/life and a productivity tool. Employees and their
dependents can reach out for help in resolving any number of
family, personal and work/life problems. Employers can consult
with and refer to the program in supporting their efforts to
assist employees with job performance problems. Because of its
dual role, research suggests that an EAP boosts employee morale
at the same time it decreases absenteeism, productivity
problems, accidents/injuries and other problems. |
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| What
is an EAP
(Download PDF) |
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| How
to choose an Employee Assistance Program
(Download Buyer
Guidebook) |
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What
To Look for in an EAP Vendor |
| By Peggy
Stuart |
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| The
success of your EAP depends in part on the competency of the
people providing the services. Companies often lack the
resources needed for a totally in-house program. Other
organizations may have the resources but decide that their needs
can be met more effectively by a vendor. If you decided on a
vendor-operated EAP, how can you decide which one is right for
you? Here are some questions to ask about an EAP vendor. |
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- How long
has the vendor been operating?
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- Are there
any potential conflicts of interest, such as an affiliation
with a hospital?
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- What's
the vendor's reputation among its clients and among EAP
professionals?
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- Does the
vendor have offices in all or most of the locations in which
your company needs services?
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- What
kinds of employee problems can the vendor service?
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- How many
sessions are provided by the program?
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- Under
what circumstances does the vendor refer clients to an
outside evaluator?
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- What
follow-up services are provided to the client?
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- Is access
by phone, face-to-face or both?
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- How long
after contacting the vendor by phone can a client have an
appointment?
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- Does the
vendor have a hot line?
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- What does
the vendor do to promote the program?
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- How are
the counselors supervised?
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- Is the
vendor able to coordinate the program with your company's
health care benefits?
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- What kind
of utilization reports and other feedback does the vendor
provide?
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- How does
the vendor evaluate itself?
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- How can
the vendor's clients evaluate the program?
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- What's
the vendor's data processing capability?
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- What type
of training and staff development are provided?
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- How does
the vendor deal with confidentiality?
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- What are
the procedures for transfer of information to third parties,
such as the company EAP coordinator, union representatives
and supervisors?
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- What's
the cost of the program?
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| SOURCE:
WorkLife Solutions Professionals Association Inc.
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Personnel Journal,
February 1993, Vol. 72, No. 2, p. 51. |
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Beware of
Free EAP
(Download PDF)
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